ORGANIZATIONAL BEHAVIOUR SYLLABUS-ANNA UNIVERSITY TRICHY

CA5254 ORGANIZATIONAL BEHAVIOUR SYLLABUS

ANNA UNIVERSITY TRICHY

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LTPC 3003

UNIT I INTRODUCTION 9

Need and Importance of Organizational Behaviour – Contributing Discipline to the Organizational Behaviour – Field – Challenges and Opportunities for Organizational Behaviour – Organizational Behaviour Models.

THE INDIVIDUAL FOUNDATIONS OF INDIVIDUAL BEHAVIOUR

Ability – Intellectual, Physical Abilities and the Ability to Job Fit – Learning – Types of Learners – the Learning Process – Learning Theories – Classical Conditioning, Operant Conditioning and Social Learning – Organizational Behaviour Modification.

UNIT II VALUES, ATTITUDES AND JOB SATISFACTION 9

Values – Importance, Types of Values, Values Across Culture Attitudes – Types – Cognitive Dissonance Theory – Self Perception Theory – Affective Components – Attitude Survey – Attitude and Work Diversity – Job Satisfaction – Relationship between Job Satisfaction and Absenteeism and Turnover.

PERSONALITY AND PERCEPTION

Personality and Emotions – Types – Personality Determinants – Theories – Perceptions – Importance – Factors Influencing Perception – Interpersonal Perception.

UNIT III GROUP BEHAVIOUR 9

Work group – Defining and Classifying Groups – Reason for Joining Groups – Stages of Group Development – Five Stages Model – Group Structure – Roles, Norms, Status, Group Size and the Degree of Group Cohesiveness – Group Decision Making Techniques. Work Teams – Types – The Key Components making up Effective Teams – Context, Composition, Work Design and Process – Team and Quality Management – Group Dynamics.

UNIT IV POWER AND POLITICS 9

Power – Definition – Bases – Dependency: the Key to Power – Power Tactics – Power in Groups – Politics – Definition the Reality of Politics Factor Contributing – Employee Responses to Organizational Politics.

UNIT V CONFLICT, NEGOTIATION AND ORGANIZATIONAL CULTURE 9

Conflict - Definition – Functional and Dysfunctional Conflict – Conflict Process – Conflict Resolution Technique – Negotiation – Definition – Approaches to Negations – The Negation Process – Third Party Negotiation – Organizational Culture – Learning Culture of Employees – Creating an Ethical Organizational Culture – Creating a Customer Responsive Culture.

Total: 45

TEXT BOOK

1. P.Stephen Robbins, A Timothy Judge and Seema Sanghi, “Organization Behavior”, Twelth Edition, Pearson Education, 2007.

REFERENCES

1. Fred Luthans, “Organizational Behavior”, 11th Edition, Tata McGraw-Hill Publishing Company Ltd., 2007.

2. Hellriegal and Slocum, “Fundamentals of Organization Behavior”, 1st Edition, Cengage Learning India Pvt. Ltd., 2007.

3. Hitt, Miller, Colella, “Organizational Behavior: A Strategic Approach”, 1st Edition, Wiley India Pvt.Ltd., 2006.

4. Debra L.Nelson & James Campell quick, “Organization Behavior”, 5th Edition, Cengage Learning India Pvt. Ltd., 2007.